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Keith Pigues: Winning with Customers

In Keith Pigues’ book, Winning with Customers, he poses the question, “Do your customers make more money doing business with you?”  When Keith asks that of his consulting clients at Luminas Strategy, that simple question rocks their world and quickly spotlights what needs to be changed.  Today, Keith talks to DT about being a leader, building companies with a focus on diversity and inclusion, and how we fight through this pandemic.

The Donald Thompson Podcast is hosted by Walk West CEO, mentor, investor, and Diversity and Inclusion Consultant Donald Thompson.

Music for this episode provided by Jensen Reed from his song, “You Can’t Stop Me”.

The Donald Thompson Podcast is edited and produced by Earfluence. For more on how to engage your community or build your personal brand through podcasting, visit